Campaign Manager (Digicel Group)

Description

Since our launch in Jamaica in 2001, Digicel has expanded rapidly and now spans 32 markets in the Caribbean, Central America and Asia Pacific. In recent years we have evolved into a Total Communications and Entertainment provider by broadening our

Since our launch in Jamaica in 2001, Digicel has expanded rapidly and now spans 32 markets in the Caribbean, Central America and Asia Pacific. In recent years we have evolved into a Total Communications and Entertainment provider by broadening our products and services to include Cable TV and Broadband, Digital Advertising and Business Solutions. We are proud to serve our valued customers across a number of different platforms at home, at work and on the go. Employing over 6,500 people we have invested more than US$5 billion in our business worldwide to bring leading edge technologies and services to the countries in which we operate.

We take great pride in creating a work environment in which our people can excel. Digicel brings together smart, dedicated and energetic people from all walks of life. With 92 different nationalities represented, we are a truly global organisation.

Whether working within our technology, commercial or operational areas Digicel life is always engaging, dynamic, and above all rewarding. Our people are always looking to challenge the status quo and understand how we can be better for the good of our customers and our communities. Sound good?

Visit www.digicelgroup.com for more information.

Job Title:  Campaign Manager (Digicel Group)
Primary Objective:
The campaign manager is responsible for the end to end BTL campaign execution. He / she is responsible for the correct campaign briefing, making sure the campaign pre-analysis is done correctly, the campaigns are correctly implemented into the Digicel campaign tool. This means correct control groups, ensuring a good customer experience, the right messages and offers, and up-to-date monitoring. He/she will follow-up the campaign results and start new campaign initiatives to improve incremental revenues. The manager is hands-on and follows up a team up to 3 people to get the whole campaign process organized.

Reports To:
Head of Analytics.

Academic Qualifications & Experience:
 - 5+ years of experience as a CRM Analyst, campaign Analyst.
- Master Degree or equivalent.
- Analytical, creative, and innovative approach to solving problems.
- Proactive attitude
- Strong written and verbal communication.

Functional Skills:
- People management skills
- Excellent communication skills
- Strong with figures, analytical mindset
- Experience with a campaigning tool (Lumata, Adobe, Siebel / Selligent / SAP Hybris, SAS Campaign Optimization)
- Accurate

General area:
- Project management and project leadership.
- Establish, maintain, and support best practices for all aspects of campaigning and customer analytics.  
- Educate other analysts and business team members to expand impact to additional products or business units.
- Maintain awareness of current trends, emerging technology tools and best practices in campaign analytics that could be leveraged, with an emphasis on data and learning analytics.

In return, you will have the opportunity to work in a fast-paced, enterprising environment, where your skills will be valued and rewarded. Digicel recognizes our staff and management team are largely responsible for our success to date. Digicel's unique culture is driven by an entrepreneurial style encapsulated by our Chairman, board of directors and management, all seasoned telecom executives and industry experts with vast experience in building, expanding and marketing mobile services globally.

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