Systems Engineer - Network and Security

Description

The successful candidate will serve as a member of a support team troubleshooting and diagnosing customer related network and security incidents and bringing those incidents to resolution.

Want to be part of one of the World’s largest IT services providers that has been awarded one of “the World’s Most Admired Companies” by FORTUNE, and where you have the opportunity to create solutions and produce results that drive our clients’ businesses? This opportunity may be perfect for you!

 

SYSTEMS ENGINEER – NETWORK AND SECURITY

Overview
The successful candidate will serve as a member of a support team troubleshooting and diagnosing customer related network and security incidents and bringing those incidents to resolution. Functions may include the design, integration, testing, implementation, development and maintenance of these systems and solutions. This position will be a one-year contract based in Jamaica.

Key Duties and Responsibilities

• Documenting, designing and implementing IT solutions or changes to existing IT solutions including writing technical and incident reports when required
• Ensuring that service delivery results in customer satisfaction
• Speedy resolution of problems, preventing escalation, or escalating in a timely manner

Academic Qualifications

• A Degree in Computer Science or Information Technology
• Possess a minimum of two (2) Cisco certifications, including a current CCNA, CCNP and/or CCDA.
• Working knowledge of Operation Systems (Windows and Unix/Linux).

 Experience and Technical Skills

• Possess three (3) years related work experience in a progressive IT environment, including a working knowledge of enterprise level IT infrastructure.
• Designing, configuring, installing, integrating, maintaining, and troubleshooting of LAN/WAN/WLAN networks and systems.
• Packet level troubleshooting experience with tcpdump and Wireshark
• Experience implementing, configuring and troubleshooting dynamic and static routing
• Experience implementing, configuring and troubleshooting firewalled environments based upon industry leading firewalls (Eg. Check Point and Cisco).
• Experience implementing, configuring and troubleshooting Cisco Voice over IP technologies
• Support sales staff by defining and presenting solutions to customers

Key Attributes

• Demonstrate ability to interface effectively and collaborate with clients, peers, and management to develop solutions and ensure stakeholder buy- in.
• Demonstrate strong fundamentals in networking architecture.
• Demonstrate the ability to interface and interact with customers and service providers
• Excellent verbal and written communication skills.
• High level of attention to detail and quality.
• Excellent time management with strong planning and organization skills.
• Must be proficient in MS Visio, Word, PowerPoint and Excel.
• Independent problem solving skills with the ability to assume leadership in high pressure situations.
• Ability to research, evaluate, and recommend new tools and technologies for converged data/voice/video network vendor products.
  

Travel Requirements

• Local travel requires that the candidate own and use his/her personal vehicle for site visits as may be required
• Regional/ International travel may be required from time to time for training or customer site visits

The preferred candidate will receive an excellent compensation package commensurate with qualifications.

 Fujitsu is the leading Japanese information and communication technology (ICT) company, offering a full range of technology products, solutions and services. Approximately 159,000 Fujitsu people support customers in more than 100 countries. We use our experience and the power of ICT to shape the future of society with our customers. Fujitsu Limited reported consolidated revenues of US$41 billion for the fiscal year ended March 31, 2016. Our presence in the Caribbean extends 60 years, with offices in Jamaica, Barbados, Trinidad and Mexico.

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